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Returns and Refunds

Baby clothes

Returns and Refunds Policy

River's Room's return policy is easy and seamless. Exchanges or refunds must be lodged online through our 'Contact Us' section and one of our team will be in contact with you to arrange your exchange or refund. 

Exchanges: for incorrect sizing etc. Additional postage to be paid by customer.

Refunds/Returns: available for faulty items (excludes shipping cost).

NO RETURNS FOR SALE ITEMS.

All returns/exchanges must be lodged within 14 days of receiving your item.

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Orders placed after 17/7/25

All orders placed after 17 July 2025 will not be posted or available for pick up until 28 July 2025. We apologise for the inconvenience. Thank you for supporting River’s Room